Thank you for all your help during our stay.
We enjoyed our holiday and the possibility to turn to you created a safe and exclusive feeling.
The Welcome Buffet was perfect for our late arrival too!
Thank you for your email, yes we all arrived home safely thank you. We were in departures within 50 minutes of leaving the villa – so really quick!
It was really nice to meet you and see the “human” side of the business. I would just like to put on record how incredibly helpful and efficient we found your service and would have no hesitation in recommending you or indeed using you again in the future which we most certainly will.
Arrived at Villa Maximus where we've stayed many times, just love this villa. This time we were introduced to the Concierge team who now provide a concierge service to guests here and it was all included in the rental price. They were great and nothing was too much trouble. I had planned a special dinner, for a friends birthday so they recommended and booked us all in at the restaurant. They even arranged a ladies afternoon, where we had beauty treatments, hair, manicures, facials etc. I haven't come across this service before, but what a godsend. Keep up the good work
We took advantage of the New Year's Eve Buffet for a party of 10. Wow! it was absolutely fantastic. We were advised that delivery would be with a 2 hour time slot, so that made it easy for us to be around. It arrived professionally contained in catering coolers, (we opted for the Spanish Tapas) and it was then laid out on the table with serviettes ready for us to eat. They even provided the Cava and grapes to celebrate at Midnight, a Spanish tradition. We were initially planning to eat out, but restaurant prices on NYE were quite high, so glad we chose the buffet, thanks ladies for your guidance and service. Highly recommend this option for in house catering
Stayed in Villa Cascada over Christmas, lovely villa with amazing views. We decided to book a Christmas meal using the private chef from Concierge Tenerife. This was booked at the last minute, but the chef, Linda and her assistant were brilliant. She put so much effort into our day just to make it special. The table was prepared with christmas crackers too. The meal was cooked to perfection, followed by, coffee and brandy.
She even cleared everything away before leaving. A great service! Will be back..
Thank you so much for all the trouble you went through to organise the activities for our holiday, its a great service you offer and wish you all the very best as the business matures.I had a fantastic couple of days on the bike, and managed to traverse some wonderful scenery. The comparison between the different environments of the island is incredible.
Back in Ireland on way home now, we had a great stay in Tenerife, loved the area and the villa - perfect location.Great day was had by all at the water park. And we enjoyed the meal in El Rincon de JuanCarlos. We also went to Loro Parque, it was ok, wasn't overly impressed with that.
Many thanks for the services offered to us by yourselves. It helped enormously to arrange days out and restaurant bookings.If/When we return to Tenerife, I'm sure we will use the services offered to us from Concierge Tenerife.Many thanks again
I had the most relaxing holiday ever. We used the complimentary concierge team who were also fantastic. Nothing was to much trouble. They really do go that extra mile. If you have any doubts don't this villa is amazing. We rented a car which we found invaluable as I'm not much of a walker (4inch heels and hills not a good combo)! However there were plenty of families being super energetic! Loved watching the little ghetto's that came out in the evening when I was sipping my wine on the terrace.
Would I go back..absolutely in a heart beat.
Thank you Nick for letting us stay in your lovely home.
Just got around to submitting my feedback for the Concierge Service at Villa Navaria Tenerife.
We arrived at the villa late afternoon after a flight delay and slight issue with the luggage at the airport and with 3 small children this was not funny. However, once we stepped inside the villa and discovered afternoon tea with scones and bubbly on ice waiting for us, (totally forgotten we'd asked the concierge for this), all the travel stresses melted away. The villa was great too so just knew we were in for a good holiday. The following day we received a courtesy call from the concierge, just checking that we were all settled and to see if they could help in anyway. Although we had booked Siam Park tickets, I learned that they can do all of that and drop the tickets off at the villa! So we then booked Loro park for the children's benefit, the following day the tickets were delivered and we paid the same price as on the door, so no charge for the reservation or delivery service. Also booked a manicure and pedicure to be done at the villa. The beautician was very professional and very freindly. Thoroughly enjoy my afternoon of pampering while the kids went off with their dad! We had a wonderful 2 weeks and would not hesitate in using the Concierge service again. Amazing location too!
- Mrs J Kent Villa Navaria July 2016
Fantastic service. Friendly, knowledgeable and happy to be of assistance at all times during our stay....it was a comfort to know they were just a phone call away if there was anything needed. Thankyou so much for all your help, before, during and after our holiday.
Concierge Service what a great idea. My trip is not until July, but have been contacted by the Concierge and I have to say I was really impressed. Will feed back after my trip in July
- Mrs J.Kent, Somerset - Villa Navaria July 2016
As soon as the villa had been booked we were contacted by the concierge service, although we were unsure of the services we would require at this point. We went through the website and realised there was much more to do in Tenerife than we expected. We booked an evening show through the concierge and a private tour, in both cases, everything had been sorted as requested, no hassle or worries. We would definately recommend the private tour. John was our guide and his knowledge of the island is incedible, very humurous too! Looking forward to next year and will ask the concierge to sort the airport transfers next time.
Jerry Conway, Dudley - Villa Maximus June 2016
Just returned from our usual trip to our favourite villa, this time the owner had introduced a concierge! Didn't think it could get any better. There was no extra cost involved either. Our host Tony, was very friendly and explained the excursions and recommended the best water park for our 3 little ones. Not sure if other villas offer this service, but it's worth asking before you book we only had a week away so it was good to get things organised in advance saved a lot of time
- Jane Tooley - Villa Maximus June 2016